Our client, a Top 5 Bank in Canada is looking to hire a Service Representative for their team with an initial of 18 contract which is renewable. This role is currently remote, can change to one day week in the office.
- Count, sort and package currency and coin quickly and accurately.
- Balance assigned cash drawer in accordance with Bank directives.
- Exhibit effective follow through and ownership in every customer interaction.
- Handling of special services, such as foreign money and collections.
- Accept and process customer transactions accurately and timely.
- Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly.
- Ensure name tags and dates are always displayed.
- Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance.
- Perform other administrative tasks as needed. Attend all branch meetings.
- Identify customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services.
Must have skills:
- 1 year of cash handling or customer service experience
- High school diploma or equivalent
- 2-4 years of relevant experience.
Nice-To-Have Skills:
- Ability to develop customer relationships.
- Ability to make sound transactional decisions to ensure policies and directives are met.
- Ability to accurately understand and respond appropriately when interacting with customers, co-workers and management.
If you are qualified and interested in discussing this role in more detail, please submit your resume to priyanka2@ifgpr.com
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